Shipping Policy
Thank you for choosing C & H Trailers for your trailer, trailer parts, and accessories needs. This Shipping Policy outlines our shipping procedures, timelines, and important information regarding your orders.
1. Order Processing: Orders are processed within 1-2 business days from the date of purchase. Once your order is confirmed and payment is received, we will begin processing it for shipment.
2. Shipping Methods: We offer various shipping options, including standard ground shipping, expedited shipping, and freight shipping for larger items. Shipping costs are calculated based on the weight, size, and destination of the items.
3. Shipping Timelines: Standard Ground Shipping: Estimated delivery within 3-7 business days. Expedited Shipping: Estimated delivery within 1-3 business days. Freight Shipping: Estimated delivery within 5-10 business days.
4. Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order.
5. Shipping Restrictions: Some products may have shipping restrictions based on size, weight, or destination. These restrictions will be indicated on the product page. We do not ship to P.O. boxes or APO/FPO addresses.
6. Shipping Charges: Shipping charges are calculated based on the total weight and dimensions of your order. The shipping cost will be displayed during the checkout process before you complete your purchase.
7. Damaged or Lost Shipments: In the event that your order arrives damaged or is lost during transit, please contact our customer service team immediately. We will work with you to resolve the issue and ensure you receive your products.
8. International Shipping: At this time, we only offer shipping within the United States. We do not ship internationally.
9. Address Accuracy: Please ensure that your shipping address is accurate and complete. C & H Trailers is not responsible for any delays or issues resulting from incorrect or incomplete addresses.
10. Order Modifications: Once an order is placed and confirmed, modifications cannot be made. If you need to make changes, please contact us as soon as possible before your order is processed.
We strive to provide you with the best shipping experience possible. If you have any questions or concerns about our shipping policy, please contact our customer service team for assistance. Thank you for choosing C & H Trailers for your trailer needs!